Govern privileged access, customer data, and service resilience across the European supply chain.

01

Map the MSP security and data-processing perimeter

Define entities, countries, services, customer environments, data roles, remote access, platforms, personnel, subprocessors, support channels, and contractual responsibilities before setting the ISMS boundary.

• Identify controller, processor, and subprocessor relationships where applicable
• Map privileged identities, administrative pathways, logs, secrets, and customer separation
• Link security commitments to contracts, service levels, and incident notification duties
• Assess critical cloud, software, hosting, telecoms, and specialist providers

02

Operate one evidence system across customers

Vecta converts ticketing, monitoring, change, access, backup, HR, supplier, vulnerability, and incident records into governed ISMS evidence. Controls remain consistent while customer-specific requirements and national obligations stay visible.

• Risk assessment and treatment tied to actual managed-service scenarios
• Access lifecycle, competence, acceptable use, monitoring, and offboarding
• Incident escalation, customer communication, recovery, testing, and lessons learned
• Internal audit, management review, corrective action, and continual improvement

03

Keep certification, GDPR, and resilience claims accurate

ISO 27001 certification does not itself prove GDPR or other legal compliance. It can provide structured governance and evidence, but each applicable data-protection, cyber, contractual, and sector obligation must be assessed and fulfilled directly.